Privacy Policy

Last Updated: September 21, 2025

At Pradhi Innovative Solutions Inc., we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Cricklane cricket sports reservation platform.

1. Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

• Name, email address, and contact information
• Date of birth and demographic information
• Player statistics and performance data
• Parent/guardian information for minor players
• Emergency contact information

Usage Information

We automatically collect certain information when you use our platform:

• Device information and browser type
• IP address and location data
• Usage patterns and feature interactions
• Booking and reservation history

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain our cricket reservation services
• Process bookings and manage facility reservations
• Track player progress and generate assessments
• Communicate with you about your account and bookings
• Improve our platform and develop new features
• Ensure platform security and prevent fraud
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With your consent
• To provide services you've requested
• To comply with legal requirements
• To protect our rights and prevent fraud
• In connection with a business transfer

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account and associated data at any time.

6. Your Rights

You have the right to:

• Access and review your personal information
• Correct inaccurate information
• Request deletion of your data
• Object to or restrict processing
• Data portability

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie preferences through your browser settings.

8. Third-Party Services

Our platform may integrate with third-party services. We encourage you to review their privacy policies before using their services.

9. Children's Privacy

We are committed to protecting children's privacy. For players under 13, we require parental consent and provide appropriate safeguards for their data.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through our platform.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at privacy@cricklane.com.